{"id":5887,"date":"2026-01-21T01:30:17","date_gmt":"2026-01-21T07:30:17","guid":{"rendered":"https:\/\/kioongo.com\/marketing\/?p=5887"},"modified":"2026-01-22T16:37:15","modified_gmt":"2026-01-22T22:37:15","slug":"telcel-sufre-caida-en-mexico-y-presenta-fallas-en-sus-servicios","status":"publish","type":"post","link":"https:\/\/kioongo.com\/marketing\/noticias-de-marketing-y-tendencias\/noticias-de-marketing-y-publicidad-herramientas-y-plataformas\/telcel-sufre-caida-en-mexico-y-presenta-fallas-en-sus-servicios\/","title":{"rendered":"Telcel sufre ca\u00edda en M\u00e9xico y presenta fallas en sus servicios"},"content":{"rendered":"\n<p>Telcel sufri\u00f3 fallas en sus  servicios telef\u00f3nicos y de internet m\u00f3vil, esta tarde del mi\u00e9rcoles 27 de mayo en plena pandemia.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contenido<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"#Problemas\">Problemas con Telcel<\/a><\/li><li><a href=\"#sucedi\u00f3\">\u00bfC\u00f3mo sucedi\u00f3?<\/a><\/li><li><a href=\"#fallaron\">\u00bfQu\u00e9 servicios fallaron?<\/a><\/li><li><a href=\"#problema\">\u00bfCu\u00e1l fue el problema?<\/a><\/li><li><a href=\"#falla\">\u00bfCu\u00e1nto duro la falla?<\/a><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Problemas\">Problemas con Telcel<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"sucedi\u00f3\">\u00bfC\u00f3mo sucedi\u00f3?<\/h2>\n\n\n\n<p>La tarde del mi\u00e9rcoles iba transcurriendo normalmente sin embargo a partir de las 2 de la tarde se comenzaron a dar los primeros reportes de fallas en los servicios. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"fallaron\">\u00bfQu\u00e9 servicios fallaron?<\/h2>\n\n\n\n<p>Algunos usuarios de los servicios presentaron quejas en las redes sociales acerca de fallas en el servicio de internet, sin embargo no se qued\u00f3 ah\u00ed, ya que muchos otros se quejaron del servicio telef\u00f3nico.<\/p>\n\n\n\n<p>Para muchos es muy indispensable estos servicios en el d\u00eda a d\u00eda, y m\u00e1s en estos d\u00edas de confinamiento.<\/p>\n\n\n\n<p>Es por ello que muchos usuarios presentaron quejas a trav\u00e9s de las diferentes redes sociales con el fin de obtener respuestas y m\u00e1s que eso una soluci\u00f3n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"problema\">\u00bfCu\u00e1l fue el problema?<\/h2>\n\n\n\n<p>M\u00e1s tarde Telcel inform\u00f3 de que derivado de un corte de fibra \u00f3ptica que afect\u00f3 algunos de sus servicios, s\u00e9 redireccion\u00f3 y balance\u00f3 el tr\u00e1fico a rutas alternativas.<\/p>\n\n\n\n<p> Lo que gener\u00f3 saturaci\u00f3n en la se\u00f1alizaci\u00f3n y por eso ocurrieron estos problemas.<\/p>\n\n\n\n<p>Adem\u00e1s inform\u00f3 de que el servicio vuelve gradualmente a la normalidad. <\/p>\n\n\n\n<p>Adem\u00e1s Telcel ofreci\u00f3 una disculpa por los inconvenientes que estuvieron experimentando sus clientes debido a este caso.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"falla\">\u00bfCu\u00e1nto duro la falla?<\/h2>\n\n\n\n<p>Algunos usuarios reportaron que quedaron incomunicados m\u00e1s de 7 horas, es un gran n\u00famero de tiempo lo que los usuarios se tuvieron que quedar sin servicios.<\/p>\n\n\n\n<p>Si te gust\u00f3 nuestro contenido te invito a que visites nuestro sitio web: <a href=\"https:\/\/kioongo.com\/marketing\/\">https:\/\/kioongo.com\/marketing\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Telcel sufri\u00f3 fallas en sus  servicios telef\u00f3nicos y de internet m\u00f3vil, esta tarde del mi\u00e9rcoles 27 de mayo en plena pandemia.<\/p>\n","protected":false},"author":1,"featured_media":5888,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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